Metrobus’ Service Quality Officer Tim Pinkney was recently invited to Speak Up’s Big Meeting in Burgess Hill to talk about public transport issues with an audience of adults with learning difficulties.
Tim said: “It was a privilege to talk about a whole range of subjects from new routes, real-time information, bus stops, wheelchair access, on-board announcements, drivers’ attitudes and patience levels, service reliability, and safety when travelling.
“I’m pleased to report that Metrobus was generally praised for the reliability of our services and the excellent demeanour of the drivers. Some of the other operators received less favourable reports from some formidable and inspiring characters. Well done to our staff everywhere, but those operating in, Haywards Heath, Burgess Hill and Brighton got special mentions.”
Speak Up is a self-advocacy group run for and by people with learning disabilities with some help from a paid supporter. Members meet once a month in Burgess Hill to support each other to develop the skills and knowledge to speak up for themselves about things that affect them, and to improve their lives.