Contactless payments have been welcomed enthusiastically by passengers since being introduced on Metrobus and Brighton & Hove Buses on November 25.
Within one month of going live, 15% of customers buying their ticket on the bus are already paying with contactless. This is about 6% of all customers and this early take up looks likely to increase.
Passengers just need to tap their phones or bank cards on the ticket machine when paying for a ticket: face down for cards, face up for phones. Martin said: “We want to make it as easy and convenient as possible for people to catch our buses, so this has been a breakthrough. Already, sales are picking up rapidly.
“Contactless payments help speed up boarding and make bus journeys quicker. That’s absolutely critical for busy areas and another step towards fighting congestion and keeping buses running on time. While minimising emissions, contactless will also help visitors and tourists important to our local economies.”
Passengers can pay by Visa, Mastercard or with your phone using Apple or Android Pay. American Express isn’t accepted.