Brighton & Hove Buses has just accomplished the rare feat of winning the best bus company for a second time in the same year at both the National Transport Awards and now the UK Bus Awards.
The bus company has picked up a clutch of accolades at the industry’s most prestigious national awards – the UK Bus Awards – held in London.
Brighton & Hove Buses won the prestigious City Operator of the Year, a commendation for Electrical Engineer Ashley Burrows, a special commendation for its comprehensive bus guide Bus Times, a bronze award for driver Phil Hadley and an overall silver award for UK Bus Operator of the Year.
Brighton & Hove Buses Managing Director Martin Harris said: ‘I’m very privileged to work with such talented and dedicated people – everyone from great drivers such as Phil to those who work tirelessly behind the scenes like Ashley and marketer Mike Cheesman who has edited Bus Times for the last 30 years. I’m delighted all my colleagues and their huge efforts have been recognised in this way.
“Winning the double in the same year is extremely rare if not unique and is a huge tribute to the people who work for the bus company. We’ve worked hard to make the company a great place to work and clearly some of that is now beginning to show.
“We can’t do what we do without the support of our partners in the city – in particular Brighton & Hove City Council who make it possible for us to deliver an award-winning bus service for our customers.”
Ashley, who was nominated in the Unsung Hero category, is responsible for ensuring the state-of-the-art real-time information kit – fitted into each of the 280 buses and the only system of its kind outside of London – is reliable. It informs drivers of their route, the next stop as well as scheduled times for each stop, the current time and whether the bus is running late or early and by how much. Ashley is also the man responsible for literally keeping the lights switched on aboard the magnificent Santa Bus that fundraises in the city in the run up to Christmas.
Driver Phil Hadley, who was also highly commended in the National Transport Awards last month, received his bronze award in the Top National Driver category. He was nominated for the number of compliments he receives from passengers for his great customer service.
Bus Times, which was nominated in the Sustained Marketing Excellence category, celebrated its 30th anniversary this year.