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May 20, 2019

Passenger survey results hit record high at Metrobus


Customer satisfaction hit a record high at Metrobus in the most recent independent Passenger Focus Survey. The 2018 survey results, released in April this year, show an increase in overall customer satisfaction at Metrobus, hitting the highest level ev …

May 20, 2019

New Neighbourhood Travel Advisors  

Tom Healy and Becs Farmer

Our two new Neighbourhood Travel Advisors have already started doing community outreach work, taking customer service straight to the communities we serve.   Becs Farmer is covering East Brighton, taking in Whitehawk, Bristol Estate/Manor Hill and Quee …

May 17, 2019

Ten ultra-low emissions buses for Metrobus

Micro Hybrid IV Streetlite on route 200 V0.1

Ten, brand new, ultra-low emissions Euro VI Wrights Micro Hybrid StreetLite buses recently made their first forays on to Sussex and Surrey roads.   Four of these UK-built buses are on the Horsham-Crawley-Gatwick route 200 and six on routes 430 and 435 …

May 17, 2019

News routes and services

Summer timetable Drusillas 2

Our new timetable recently went live with a totally new route running between Brighton and Eastbourne. The 11X establishes direct links to Drusillas, Firle Bostal, Middle Farm, Charleston Farmhouse and Eastbourne General Hospital. It runs on Sundays an …

May 17, 2019

Working with students and getting results

David 18-03-19 (38)

We’ve spent the last six months working with Sussex University’s Students’ Union, after they mounted a campaign to improve bus services for students. We listened closely to their concerns and we’re confident that these really positive discussions will …

January 4, 2019

Brighton & Hove Buses in 2019

Brighton and Hove Bus Company, buses, night bus, 2015,

On New Year’s Eve I tweeted 15 commitments for 2019, a kind of new year manifesto for our passengers, stakeholders and the communities we serve.  Some of these commitments will yield immediate results, others are longer term, but they will all be addre …

December 21, 2018

Energy saving win 

Energy saving win

Brighton & Hove Buses has achieved international accreditation for energy management, ISO 50001. This is no mean feat. The standard shines a spotlight on the amount of energy we use and how we use it and puts forward improvement plans showing how w …

December 21, 2018

Creating social value

Santa Dash bus

The Big Debate in Brighton recently discussed the added social value that businesses can deliver to local communities. It’s something Metrobus and Brighton & Hove Buses have always pursued.  Martin said: “The debate certainly adds new impetus to ou …

December 21, 2018

Snowman rocking bus a hit at snow ball  

Snowman with mini snowman bus

Our mini snowman rocking bus was at hit at the Snowman’s Ball raising money for Chestnut Tree House children’s hospice earlier this month. The rocking bus was made by our Conway Street trim shop and auctioned for £1300 to Oliver and Graimes creative ag …

December 21, 2018

Santa Bus hits £250,000!  

St Pauls Santa Bus 1

Brighton & Hove Buses’ Santa Bus has hit the quarter-of-a-million-pound mark fundraising for the Martlets hospice and The Argus Appeal. The bus has been running for 15 years and has become a real fixture in the Christmas calendar for families and c …